Official Meta Cloud API. Broadcasts, templates, OTPs, inbox.
ECODrIx integrates the official Meta WhatsApp Cloud API as a Tech-Provider verified solution. Send transactional, marketing, and authentication template messages with rich media (images, documents, video, location). Conversations stream into a unified inbox alongside Instagram, Facebook Messenger, and Telegram threads, with real-time status (sent / delivered / read) over Socket.IO. Template approval workflows, opt-in management, and webhook signature verification are handled inside the platform — no Twilio middleware required.
https://api.ecodrix.com/api/saas/chatOfficial Meta WhatsApp Cloud API (Tech Provider verified)
Template messages — marketing, utility, authentication categories
Rich media support — images, documents, videos, location, contacts
Real-time inbox via Socket.IO (sent/delivered/read tracking)
Multi-channel: WhatsApp, Instagram DM, Messenger, Telegram
Broadcast campaigns to segmented audiences
Webhook signature verification + opt-in/opt-out compliance
OTP delivery with retry + fallback to SMS
ECODrIx integrates the official Meta WhatsApp Cloud API as a Tech-Provider verified solution. Send transactional, marketing, and authentication template messages with rich media (images, documents, video, location). Conversations stream into a unified inbox alongside Instagram, Facebook Messenger, and Telegram threads, with real-time status (sent / delivered / read) over Socket.IO. Template approval workflows, opt-in management, and webhook signature verification are handled inside the platform — no Twilio middleware required.
ECODrIx Conversations ships with: Official Meta WhatsApp Cloud API (Tech Provider verified); Template messages — marketing, utility, authentication categories; Rich media support — images, documents, videos, location, contacts; Real-time inbox via Socket.IO (sent/delivered/read tracking); Multi-channel: WhatsApp, Instagram DM, Messenger, Telegram; and more. Every feature is exposed through the public ECODrIx API at api.ecodrix.com.
ECODrIx Conversations is one of 9 modules inside the ECODrIx platform. Data flows seamlessly between modules — leads in ERIX-CRM trigger ERIX-FLOW workflows, ERIX-LAIE feeds enriched leads back into the CRM, and every module emits real-time events over Socket.IO.
Yes. ECODrIx Conversations exposes its endpoints at https://api.ecodrix.com/api/saas/chat. Authentication uses tenant API keys (x-api-key + x-client-code) for SaaS-console traffic, or scoped tokens for LAIE and admin surfaces. Full reference is available in the API documentation.