Loading ECODrIx…
Everything governing your use of ECODrIx — the terms you agree to, how we handle data, and the policies that keep the platform safe and compliant. Operated by ECODrIx Private Limited.
The agreement governing your use of the ECODrIx platform — accounts, subscriptions, acceptable use, data ownership, liability, and termination.
How ECODrIx collects, uses, shares, and protects personal data across ERIX, LAIE, FLOW, and Connect — aligned with India's DPDP Act 2023 and the GDPR.
What cookies and similar technologies ECODrIx uses, why we use them, and how you can manage your preferences.
The rules for using ECODrIx responsibly — prohibited content and conduct, anti-spam and messaging compliance, and enforcement.
Rules for using WhatsApp Business messaging through ECODrIx Connect — consent, opt-outs, message categories, and Meta policy compliance.
How subscription cancellations, refunds, free trials, and prorations work at ECODrIx — including non-refundable third-party message charges.
How ECODrIx pricing works — plans, currency, taxes, usage-based add-ons, WhatsApp message pass-through charges, and price changes.
ECODrIx uptime commitments, how availability is measured, exclusions, support response targets, and service credits for eligible paid plans.
The terms under which ECODrIx processes personal data on behalf of its business customers, aligned with the DPDP Act 2023 and GDPR Article 28.
The third-party service providers ECODrIx uses to process personal data when delivering the platform, and what each is used for.
How ECODrIx protects your data — encryption, access controls, tenant isolation, monitoring, backups, and vulnerability disclosure.
For legal notices, contact [email protected]. Grievances may be addressed to our Grievance Officer at [email protected].