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Last updated: July 16, 2026
To provide the ECODrIx platform, we engage the third-party sub-processors below. Each is bound by data-protection terms consistent with our Data Processing Agreement. This list is maintained in good faith and may change as our infrastructure evolves.
| Sub-processor | Purpose | Region |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, compute, and email delivery (SES) | Global / India |
| Cloudflare | CDN, object storage (R2), edge security | Global |
| Meta Platforms | WhatsApp Business Cloud API messaging | Global |
| Google (Cloud / Vertex AI) | AI features, Calendar/Meet, analytics | Global |
| Anthropic (via Vertex AI) | AI outreach and assistance (Claude) | Global |
| MongoDB Atlas | Managed database (tenant data) | India / Global |
| Razorpay / Stripe | Payment processing | India / Global |
We select providers with recognised security and compliance practices, and we limit the data shared to what each provider needs to deliver its function. Payment card details are handled directly by PCI-DSS-compliant payment processors and are not stored on our servers.
We may add or replace sub-processors as the platform evolves. Where required by our DPA, we will provide notice of material changes so customers can object on reasonable grounds. To subscribe to change notifications, contact [email protected].